Was your telephone referral handled in a professional manor?

Are you happy with the NECTAR referral process? (If not then please state reason)

Did the NECTAR team arrive in an appropriate time frame? (if No please state why)

Did the nectar team notify you of any delays?

Did the TEAM introduce themselves?

Did the NECTAR team communicate clearly to you the help they required when stabilising the patient? (please state good/bad points below)

Did the TEAM behave in a professional manor whilst on your ward

Did the NECTAR team involve you in the preparations for transfer?

Additional comments for feedback...